Skip to main content
RocketKey

Claude Code error 429 and 529 overloaded / 5xx: why and what to do

Errors 429 (too many requests), 529 overloaded and 5xx with RocketKey: causes, how Claude Code retries, and when to contact support.

Updated 20 Oct 2026

429 Too Many Requests

Cause
Your plan's requests-per-minute (rpm) limit was exceeded, usually by running many agents or windows at once.
Fix
Run fewer sessions in parallel, wait a few seconds and retry. If you hit the limit often, consider a plan with a higher rpm.

529 Overloaded

Cause
The model provider is temporarily overloaded; this is not a problem with your key or plan.
Fix
Wait a moment and retry, or switch to another model. Claude Code retries a few times before showing the error.

500, 502, 503 (5xx)

Cause
A temporary error at RocketKey or the model provider.
Fix
Retry in a few minutes. Check the Status page; if it persists, contact support with the time and the model you used.

What if it lasts?

Check the Status page. A day with 4 or more hours of accumulated outage adds +1 day to every running plan period, under the refund policy.

Need help?

Pick a contact channel below.

Support hours: 8:00 – 22:00 (GMT+7), every day

We never ask for your password or API key.